Our orders are processed within 1-2 business days. Shipping times vary depending on your location, but typically take 5-15 business days for international deliveries.

We offer a 30-day return and exchange policy for unused and undamaged jewelry items. To initiate a return or exchange, please contact our customer support team for authorization and further instructions.

To change your shipping address, log into your account, go to “Account Settings,” and update your shipping address information. Make sure to save your changes before exiting.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

You can receive customer support by contacting us via email at [email protected], through our live chat on the website. Our team is available to assist you with any questions or concerns.

If you entered an incorrect shipping address, please contact our customer support team as soon as possible. If your order has not yet been shipped, we can update the address for you. However, if the order has already been shipped, we will need to work with the carrier to resolve the issue.

We ship to many countries worldwide. During checkout, you can select your country from the shipping options list to confirm we deliver to your location.

Whenever possible, we aim to ship all items in a single package. However, if your order contains multiple items, some might be shipped separately to ensure they arrive as quickly as possible.